Case Study · Ottawa Real Estate
AI That Explains Mortgages, Finds Listings, and Books Showings
Rahel Gunaratne
July 2025
Ottawa Homes uses Web Indexer to guide buyers from questions to keys-in-hand — right inside the chat.
From Confusing Mortgages to Clear, Actionable Answers
Most visitors arrive with questions: variable vs. fixed, pre-approval, down payment rules, and closing costs. Web Indexer turns those questions into easy explanations with sources and relevant tools like pre-approval checklists and calculators.
Playbook
Pre-Approval Checklist
Explainer
Variable vs Fixed
Tool
Mortgage Calculator
Natural Language → Smart Listing Searches (with Photos)
The assistant converts everyday language into structured filters. For instance, "large house" maps to higher square footage, "quiet street" aggregates low-traffic streets, and "near great schools" narrows to top-rated school zones. It then displays real listings with images.
Examples of NL → Query Mapping
- "Large house under 800k in Bells Corners" → price ≤ $800k, min sqft threshold, neighborhood=Bells Corners
- "Pet-friendly condo in ByWard Market" → property=condo, pet policy=allowed, neighborhood=ByWard Market
- "Near Lansdowne with parking" → areas around Lansdowne, features=parking
236 Bookton Place • $599,900
3 Beds • 2.5 Baths • Bells Corners
89 Thornbury Crescent • $619,000
3 Beds • 2.5 Baths • Centrepointe
56 Tayside Private • $449,900
2 Beds • 1.5 Baths • Barrhaven
Instant Handoff to a Real Agent — Book in Chat
When buyers want a tour or expert advice, Web Indexer triggers a live handoff flow: it collects contact preference, shares a short summary of the conversation, and books a time — all without leaving the chat. Teams can connect via email or Calendly, and customers get a confirmation instantly.
What Gets Sent to the Agent
- Buyer contact preference (phone or email)
- Search intent and neighborhoods discussed
- Shortlist of listings shared in chat
- Proposed appointment times
90-Day Impact at Ottawa Homes
Help More Buyers — With Answers, Listings, and Bookings in One Chat
Launch Web Indexer on your site in minutes. Explain mortgages, show listings with photos, and hand off to agents — seamlessly.